NSO, in collaboration with underwriting partner CNA, has released the 5th Edition of the Nurse Professional Liability Claim Report. This comprehensive report highlights the top professional exposures facing nurses, including professional liability claims and license protection matters, with detailed case studies, analysis and insights.
Home healthcare malpractice claims now average $301,031
39.3%
Cost Increase
Rise in average claim costs since the 2020 dataset
21.7%
Market Share
Percentage of all nurse malpractice claims - the highest of any specialty
Home healthcare nurses face the highest financial exposure in malpractice claims, representing a significant shift in the nursing liability landscape. This dramatic increase reflects the growing complexity and risks associated with providing care in home settings.
Nursing Specialties with Most Claims
Home Healthcare
Leading specialty in closed claims with highest average costs and growing complexity of care delivery
Adult Medical
Significant portion of claims involving general adult medical care across various healthcare settings
Gerontology
Claims limited to practice in aging services facilities, reflecting specialized care challenges
These three specialties account for 45% of the total closed claim distribution. Notably, aesthetics/cosmetics nurses, while representing only 4.5% of closed claims, saw their share double since the 2020 dataset, indicating emerging risks in this growing field.
Key Allegations in Malpractice Claims
Treatment and care allegations dominate nurse professional liability claims at 56.2%, highlighting the critical importance of clinical competency and adherence to standards of care. Patient rights, abuse, and professional conduct claims represent the second most frequent category at 18.2%, emphasizing the need for ethical practice and proper patient interaction protocols.
License Protection Trends
Rising Defense Costs
The average payment per license defense matter increased by 18.3%, from $5,330 in the 2020 dataset to $6,304 in the 2025 dataset. This significant increase reflects the growing complexity and duration of license defense proceedings.
Professional Conduct Focus
Professional conduct complaints had the highest distribution of all license protection closed matters in the 2025 dataset, at 38%. This trend underscores the importance of maintaining professional standards and ethical behavior in all nursing practice settings.
LPN/LVN Claim Differences
8.6%
Share of Claims
Licensed practical nurse/licensed vocational nurse claims in the 2025 dataset
36.2%
Higher Costs
LPN/LVN average total incurred costs compared to RNs
While LPN/LVN claims represented only 8.6% of claims in the 2025 dataset, their average total incurred cost of $293,507 was 36.2% higher than RNs. This disparity suggests that when LPN/LVN claims occur, they tend to involve more severe outcomes or complex legal circumstances, resulting in higher settlement and defense costs.
Risk Control Strategy Spotlights
01
Protecting Your License
Comprehensive strategies for maintaining professional standing and avoiding disciplinary actions
02
Documentation Excellence
Best practices for accurate, complete, and legally sound patient documentation
03
Artificial Intelligence Integration
Understanding AI's role in healthcare and associated liability considerations
04
Technology in Nursing
Navigating technological advances while maintaining patient safety standards
05
Charge Nurse Liability
Special considerations and responsibilities for nurses in leadership roles
06
Well-being and Mental Health
Addressing nurse wellness to prevent burnout and maintain quality care
These targeted risk control strategies address the most pressing challenges facing today's nursing professionals. Each spotlight provides actionable guidance to help nurses minimize exposure while delivering excellent patient care.
Essential Nursing Resources
Incident Reporting
Proper incident report filing procedures and best practices for accurate documentation and legal protection
Quality Organizations
The Joint Commission, AHRQ, and Institute for Healthcare Improvement provide essential safety guidelines
Medication Safety
Institute for Safe Medication Practices (ISMP) offers critical resources for preventing medication errors
Mental Health Support
SAMHSA National Helpline and wellness resources for nursing professionals facing stress and burnout
These resources provide comprehensive support for nursing professionals, covering everything from regulatory compliance to personal wellness. Regular engagement with these organizations helps maintain current knowledge and best practices.
Professional Development and Learning
1
APRN License Defense
Specialized strategies for advanced practice registered nurses to protect their professional licenses and navigate complex regulatory challenges
2
Claims Data Analysis
Using malpractice claims data to identify risks in nursing practice and implement preventive measures based on real-world evidence
3
Workplace Violence Prevention
Comprehensive recommendations for nurses to recognize, prevent, and respond to workplace violence in healthcare settings
Key Insight: In 2017, more actions were taken against nursing licenses in the U.S. than there were malpractice claims, according to the National Practitioner Data Bank (NPDB).
Take Action: Protect Your Practice
Key Takeaways
Home healthcare claims are rising dramatically with highest average costs
Treatment and care allegations dominate at 56.2% of all claims
License defense costs increased 18.3% since 2020
LPN/LVN claims, though fewer, result in 36.2% higher costs than RN claims
Professional conduct complaints represent 38% of license protection matters
Next Steps
Stay informed about emerging risks, implement robust documentation practices, and maintain professional standards. Regular education and awareness of liability trends are essential for protecting both your license and your patients.